The second-hand marketplace Shoppers Express Frustration About Sizing Changes
Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for female and kids' apparel failing to inform every member regarding the update.
Social Media Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.
The company said the revised method more closely matches similar services.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Updates
Previously, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods following member complaints.